This statement applies to content published on the domain https://eci.ec.europa.eu/.
It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.
This website is managed by Secretariat-General. It is designed to be used by as many people as possible, including people with disabilities.
You should be able to:
- zoom up to 200% without problems
- navigate the website using only a keyboard
- navigate the website using a modern screen reader and speech recognition software (on your computer or phone)
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549, v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.
Compliance status
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was last tested on 10/06/2025.
Preparation of this statement
This statement was reviewed on 10/06/2025.
The statement is based on a basic check of a representative sample of web pages by an accessibility expert, using a combination of manual and automated testing.
Feedback
We welcome your feedback on the accessibility of the European Citizens' Initiative - Online Collection System. Please let us know if you encounter accessibility barriers:
- E-mail: SG-ECI-MAILING@ec.europa.eu
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.
Compatibility with browsers and assistive technology
The European Citizens' Initiative - Online Collection System is designed to be compatible with the following most used browsers and assistive technologies:
- the latest version of Google Chrome, Mozilla Firefox and Apple Safari browsers;
- in combination with the latest versions of JAWS, NVDA and VoiceOver.
Technical specifications
The accessibility of the European Citizens' Initiative - Online Collection System relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Non-accessible content
Despite our best efforts to ensure accessibility of the European Citizens' Initiative - Online Collection System, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.
Known limitations and areas where further improvements are needed for the European Citizens' Initiative - Online Collection System:
- Missing consistent skiplink and skiplink visibility
- Some contents require further colour contrast enhancements
- Landmarks require further enhancements
- Heading hierarchy needs further improvements
- Some labels should be adjacent to their corresponding form fields
- Further improvements are needed for keyboard interaction
- Some audio description is missing and the media player requires further enhancements
- Some documents are in PDF format and need some small improvements
