Accessibility Statement

This statement applies to content published on the domain https://citizens-initiative.europa.eu.

It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.

This website is managed by Secretariat-General. It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

• zoom up to 200% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549,  v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Compliance status

This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.

The website was last tested on 14/11/2023.

Preparation of this statement

This statement was reviewed on 22/11/2023.

The statement is based on a basic check of a representative sample of web pages by an accessibility expert, using a combination of manual and automated testing.

Feedback

We welcome your feedback on the accessibility of the ‘European Citizens’ Initiative’  website. Please let us know if you encounter accessibility barriers:

• E-mail: SG-ECI-MAILING@ec.europa.eu

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.

Compatibility with browsers and assistive technology

The ‘European Citizens’ Initiative’ website is designed to be compatible with the following most used assistive technologies:

• the latest version of Google Chrome and Apple Safari browsers;
• in combination with the latest versions of JAWS, NVDA, VoiceOver and TalkBack.

Technical specifications

The accessibility of the ‘European Citizens’ Initiative’ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Non-accessible content

Despite our best efforts to ensure accessibility of the ‘European Citizens’ Initiative’ website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.

Known limitations for the ‘European Citizens’ Initiative’ website:

1. Missing skiplink visibility
2. Some pages have poor colour contrast
3. Some content is not contained by landmarks
4. Some heading elements are not used consistently
5. Some labels are not correctly connected with their corresponding form fields
6. Some functionality is not accessible using only a keyboard
7. Some audio description is missing
8. Some documents are in PDF format and are not accessible